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| I am a dealer/installer performing my first WorldTV installation. If I need assistance, what should I do? |
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The WorldTV home satellite system arrives with user manuals detailing recommend installation instructions. You may also locate detailed instruction in the Customer Support section of the website, under Installation & Technical Support. |
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| I am a satellite professional and would like to provide service to WorldTV's customers and add a new aspect to my business. How do I become a WorldTV Preferred Dealer/Installer? |
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WorldTV is pleased to provide a state-by-state directory of local and regional installers for customer reference on our website. This referral service is free of charge to qualified dealers and installers meeting WorldTV application requirements. Interested businesses should submit a Preferred Dealer, Installer or Dealer/Installer application package. These application materials are located on the Become a Dealer/Installer section of the WorldTV website. Please submit all documents via fax or traditional mail: Fax: 1 212 373 5154 Upon submitting complete and full application packages, businesses can expect communication from the Retail Relations Department within 10 business days. For questions regarding the Preferred Installer and Preferred Dealer programs, please send an email to installers@globecastwtv.com. WorldTV’s Preferred Dealer/Installer listing is provided as a general reference only. Dealers and installers featured in the list are not licensed nor authorized by WorldTV or GlobeCast. WorldTV and GlobeCast disclaim any responsibility for all aspects of service, installation and applicable conditions by respective dealers and installers. |
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| I am a WorldTV Preferred Dealer and Installer and would like to know if you offer reduced bulk receiver rates on hardware? |
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WorldTV is pleased to offer bulk purchase discounts on full kits to Preferred Dealers/Installers purchasing 5 or more units per order. Bulk discounts increase with quantity purchased at a time. Preferred Dealers/Installers may order equipment by call the Product Order Hotline at: 1-800-803-7502. You may also call this number for direct assistance with activations and/or technical questions. |
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| I am an independent satellite professional in a state where a business license is not required. I want to become a WorldTV Preferred Dealer and Installer. What can I submit instead of a business license? |
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In this case, please submit a copy of your tax certificate or business registration in addition to your business insurance document and the completed Preferred Dealer and Installer application. “Business license” terminology is a vague description indicating respective business documents issued in your business jurisdiction. If a business license is not required, please submit the documents locally necessary to operate your business. |
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| I've submitted forms to become a WorldTV Preferred Dealer and Installer, but I've noticed that my company information does not appear on your online listing. Who do I contact to obtain more information on my listing status? |
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Please submit a status request to installers@globecastwtv.com and include your full name, company name and contact information. WorldTV Retail Relations staff will contact you promptly to provide you with information on your listing status. Usually, any delay in processing your application is an indication that one of the submitted documents may not have reached our offices or that information was not properly completed or submitted to meet requested specifications. Applications not meeting application qualifications receive notification directly via e-mail from the WorldTV Retail Relations department regarding missing documents and/or information. |
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