Viewers can receive the best signal quality of Galaxy 19 through the installation of the full WorldTV home satellite system. Optimum signal quality of the channels on the WorldTV satellite platform is best achieved with the WorldTV home satellite system, which features a .75 meter elliptical antenna. Dishes used to view the programming must be two-degree compliant and based on industry acceptance.

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WorldTV television and radio channels are transmitted by GlobeCast Earth Stations to the powerful satellite Galaxy 19, which covers the entire United States and reaches into Mexico and the Caribbean. The signal of Galaxy 19 is legally available in the United States.

Consumers can begin receiving WorldTV programming by simply purchasing a WorldTV Home Satellite System and arranging an installation by contacting a professional independent installer through the referenced WorldTV Preferred Installer directory at www.globecastwtv.com.

FTA ( Free-to-Air) channels are available free of charge to any viewer with an installed WorldTV Home Satellite System. Viewers purchase the WorldTV home satellite system for $154 (shipping & handling, applicable taxes and installation are not included).  Customer also pays a one-time $25 smartcard service fee at activation. To order your WorldTV Home Satellite System, please call the WorldTV Customer Service Center toll-free at 1-888-988-5288.

Standard residential installation costs generally range from $125 to $175, but please check with your local independent installer for pricing in your area.

Encrypted channels require a monthly subscription fee in addition to the purchase of the WorldTV Home Satellite System. These channels also require activation of your set-top box receiver and smart card during the installation.

The majority of WorldTV's Encrypted channels can be ordered by calling our Customer Service Center toll-free at 1-888-988-5288. For specific information on subscription fees please visit individual channel pages on www.globecastwtv.com.

WorldTV currently offers a bouquet of quality international and English-language news and entertainment channels from Europe, Africa, Asia, South Asia and the Middle East. As new and exciting channels are always being added, please continue to visit our WorldTV website at http://www.globecastworldtv.com for the most up-to-date channel line-up and annoucements.

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A SmartCard is a credit card-sized key with an embedded microchip, which allows subscribers to view encrypted programming . When a viewer orders an encrypted program, a SmartCard is "matched" to that viewer's receiver ID. When the correct SmartCard is inserted into the receiver, an authorization is performed via satellite, and the subscriber will be able to view the requested programming.

To activate your new SmartCard, please contact our SmartCard Customer Service line at 1-866-614-2697 (Monday thru Sunday, 8AM-9PM EST) or click here.

WorldTV offers two types of channels: FTA ( Free-to-Air) and Encrypted. FTA channels are unscrambled. This means they can be received with a DVB compliant MPEG-2 receiver package. Encrypted channels are scrambled, and require a monthly subscription in addition to the home satellite system purchase price. Click here for information on Encrypted channels and subscription fees, or call the WorldTV Customer Service Center toll-free at 1-888-988-5288.

WorldTV - a subsidiary of content management and delivery company GlobeCast - is the leading aggregator and distributor of international television and radio programming in America. WorldTV currently delivers more than 200 market-leading television and radio channels in 30 languages representing 40 countries from Europe, the Middle East, Asia and Africa, via Direct-to-Home satellite on Galaxy 19. The signal can be received at your home with a WorldTV Home Satellite System.

GlobeCast, the parent company of WorldTV, is the a leading content management and delivery company.  A subsidiary of  France Telecom, GlobeCast operates a secure global satellite and fibre network to manage and transport 10 million hours of video and other rich media each year, providing ingest, aggregation, transmission and repurposing of content for delivery to direct-to-home satellite platforms; cable, IPTV, mobile and broadband headends; as well as corporate and digital signage networks. GlobeCast's fleet of SNG trucks deploys globally to support coverage of the biggest news and sporting events each year in SD and HDTV formats. The company has 12 teleports and technical operations centres and 20 offices in Europe, North and Latin America, The Middle East, Asia, Africa and Australia.

You may order your WorldTV set-top box, remote control, and dish by calling 1-888-988-5288. A Customer Service Specialist will take your order and arrange to ship the home satellite system to you. If you are subscribing to one of WorldTV's Encrypted channels, a matched SmartCard will also be included for insertion into the set-top box to access the programming.

WorldTV ships home satellite systems via standard UPS Ground service, which normally takes 5 to 7 business days. Please note that check and money order payments may slow your order, due to authorization procedures.

Yes, you can! As part of the 1996 Telecom Act, the Federal Communications Commission (FCC) prohibits the restriction on placing antennas in owned or leased areas of Multi Dwelling Units (MDU).

Because WorldTV service antennas are smaller than 1 meter in diameter, they can be safely and legally installed in apartment buildings and gated communities. If your condominium or homeowners' association forbids you to install your receiver package please notify them of Section 1.4000 of the Rules and Regulations of the FCC.

Additional information can be obtained by visiting the FCC website at: www.fcc.gov/cgb/consumerfacts/consumerdish.html or by calling 1-888-225-5322.

WorldTV accepts Visa, MasterCard, Discover, and American Express credit cards. We do not accept Diner's Club, personal checks or cash. Money Orders and Cashier's Checks are also suitable payment options. Please note that if you choose to pay by Money Order or Cashier's Check, your order will not ship until your payment is received and proper authorization from the bank on which the check was drawn is complete.

The WorldTV Customer Call Center is open Monday through Sunday, 9:00 am to 12:00 am EST. Please call 1-888-988-5288 to order.

Yes, you are able to receive WorldTV channels if you live in Alaska, Hawaii, Puerto Rico or the USVI. WorldTV programming is transmitted using a high powered satellite, Galaxy 19, which covers the continental United States. Larger dishes may be required for reception of the channels in these areas. For details, please contact a Customer Service Specialist toll-free at 1 888 988 5288.

WorldTV channels are only available in North America. The satellite that carries WorldTV programming is a US domestic satellite, and therefore does not cover areas outside of North America.

However, GlobeCast, through its offices and teleports in Europe, Asia, Australia and the Middle East, offers many direct-to-home satellite services outside of the US.

For more information on how to contact GlobeCast worldwide please visit www.globecast.com.

While the WorldTV home satellite system and/or channels are not legally available in Canada (You may find additional information by visiting the CRTC at: http://strategis.ic.gc.ca/epic/internet/insmt-gst.nsf/vwGeneratedInterE/h_sf05562e.html), WorldTV Broadband allows viewers in Canada to enjoy a selection of international programming available on WorldTV using broadband technology.  For more information on how to subscribe, call the WorldTV Broadband Customer Hotline toll-free 1 877 777 0928.

The home satellite system includes a manual detailing self-installation, however WorldTV recommends you contact one of the local installers referenced on the Installer page for a professional installation.

WorldTV offers an easy option for locating independent installers in your area. Visit our Installer page and to locate referenced independent installers through in the directory.

The average cost of a standard residential installation is between $125 and $175. Please note that installation costs may vary according to region, the type of installation being performed, and the number of units you wish to install.

A "standard residential installation" is home installation that requires no additional parts or labor beyond the basic items. Check with your independent installer to see if your home qualifies for a standard installation.

Yes, there are over 100 FTA (Free-to-Air) channels available on the Galaxy 25 satellite that carries WorldTV channels. You may view a list of these channels by visiting LyngSat's online satellite chart at www.lyngsat.com/galaxy19.html.

You can receive all FTA channels with your WorldTV Home Satellite System by entering technical data into the decoder menu. Please consult pages 13-14 of your user's manual for instructions on entering additional channel coordinates.

WorldTV does not currently offer a program guide. Some of our broadcasters publish weekly or monthly schedules on their websites.

Please check your favorite channel's website for program information under What's On page. Click on Channel Guide to locate your channel.

We are constantly adding new channels to our platform, please visit the What's On WorldTV page at www.globecastwtv.com for the latest channel listings and information.

In addition, the current channel lineup can be downloaded in PDF format from the website for easy reference. You may also sort our online channel guide, based on your desired options. Click on Channel Guide link and you will be taken to the channel lineup.

Please visit our website, www.globecastwtv.com, often to learn about new channels on WorldTV. Often times we announce new channels in advance of their launch date, so that our viewers can stay informed as add additional services and continue to provide the finest selection of international and niche channels in the US.

WorldTV warrants its systems to be free of defects in material and workmanship for the period of one year from the date of the original purchase. This warranty does not cover damage due to improper installation or use, lightning, accident, negligence, unauthorized service, incidental or consequential damages beyond the systems themselves.

The manual for the WorldTV receiver and antenna are available online under our Find An Installer page at our website, www.globecastwtv.com. Click on Simple Technical Information for Consumers and you will see the manuals are available in PDF format. You will need to obtain a copy of the Adobe Acrobat Reader to view the documents. If you do not have the Reader, you can download a free copy through a link provided on the same page or go to www.adobe.com.

Yes, you can still subscribe to and watch your local cable TV service even if you have installed the WorldTV Home Satellite System. Our receiver has a coaxial cable input/output which makes accessing your local service possible.

Yes, it is possible to have access to WorldTV channels on more than one television set. This will require purchasing additional receivers and will also mean additional charges at the time of installation. When you call the WorldTV Customer Call Center at 1 888 988 5288, mention to the Customer Service Specialist that you would like to purchase more than one receiver for multiple televisions. Please check with your local installer to verify additional installation charges.

The satellite that has become the prime location for international programming in the US is Galaxy 19, a powerful communications satellite that was not originally engineered for Direct-to-Home reception. Because of this, slightly larger antennas are required to downlink the programs on Galaxy 19. You will find, however, that signal quality in North America is excellent with our .75 meter elliptical antennas.